452 lines
15 KiB
PHP
452 lines
15 KiB
PHP
<?php
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namespace App\Http\Controllers\Sales;
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use App\Http\Controllers\Controller;
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use App\Models\Sales\SalesConsultation;
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use App\Models\Sales\TenantProspect;
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use App\Models\Tenants\Tenant;
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use App\Services\GoogleCloudStorageService;
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use Illuminate\Http\JsonResponse;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Storage;
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use Illuminate\View\View;
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use Symfony\Component\HttpFoundation\BinaryFileResponse;
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/**
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* 상담 기록 관리 컨트롤러
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*
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* 테넌트별 상담 기록(텍스트, 음성, 파일)을 관리합니다.
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* 데이터는 sales_consultations 테이블에 저장됩니다.
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*/
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class ConsultationController extends Controller
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{
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/**
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* 상담 기록 목록 (HTMX 부분 뷰)
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*/
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public function index(int $tenantId, Request $request): View
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{
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$tenant = Tenant::findOrFail($tenantId);
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$scenarioType = $request->input('scenario_type', 'sales');
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$stepId = $request->input('step_id');
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// DB에서 상담 기록 조회
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$consultations = SalesConsultation::getByTenantAndType($tenantId, $scenarioType, $stepId);
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return view('sales.modals.consultation-log', [
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'tenant' => $tenant,
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'consultations' => $consultations,
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'scenarioType' => $scenarioType,
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'stepId' => $stepId,
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]);
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}
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/**
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* 텍스트 상담 기록 저장
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*/
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public function store(Request $request): JsonResponse
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{
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$request->validate([
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'tenant_id' => 'required|integer|exists:tenants,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'content' => 'required|string|max:5000',
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]);
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$consultation = SalesConsultation::createText(
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$request->input('tenant_id'),
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$request->input('scenario_type'),
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$request->input('step_id'),
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$request->input('content')
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'content' => $consultation->content,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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],
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]);
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}
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/**
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* 상담 기록 삭제
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*/
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public function destroy(int $consultationId, Request $request): JsonResponse
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{
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$consultation = SalesConsultation::findOrFail($consultationId);
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// 파일이 있으면 함께 삭제
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$consultation->deleteWithFile();
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return response()->json([
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'success' => true,
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]);
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}
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/**
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* 음성 파일 업로드
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*
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* 10MB 이상 파일은 Google Cloud Storage에 업로드하여 본사 연구용으로 보관합니다.
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*/
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public function uploadAudio(Request $request, GoogleCloudStorageService $gcs): JsonResponse
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{
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$request->validate([
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'tenant_id' => 'required|integer|exists:tenants,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'audio' => 'required|file|mimes:webm,mp3,wav,ogg|max:51200', // 50MB
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'transcript' => 'nullable|string|max:10000',
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'duration' => 'nullable|integer',
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]);
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$tenantId = $request->input('tenant_id');
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$scenarioType = $request->input('scenario_type');
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$stepId = $request->input('step_id');
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$transcript = $request->input('transcript');
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$duration = $request->input('duration');
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// 파일 저장
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$file = $request->file('audio');
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$fileName = 'audio_'.now()->format('Ymd_His').'_'.uniqid().'.'.$file->getClientOriginalExtension();
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$localPath = $file->storeAs("tenant/consultations/{$tenantId}", $fileName, 'local');
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$fileSize = $file->getSize();
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// 10MB 이상 파일은 GCS에도 업로드 (본사 연구용)
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$gcsUri = null;
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$maxLocalSize = 10 * 1024 * 1024; // 10MB
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if ($fileSize > $maxLocalSize && $gcs->isAvailable()) {
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$gcsObjectName = "consultations/{$tenantId}/{$scenarioType}/{$fileName}";
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$localFullPath = Storage::disk('local')->path($localPath);
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$gcsUri = $gcs->upload($localFullPath, $gcsObjectName);
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}
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// DB에 저장
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$consultation = SalesConsultation::createAudio(
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$tenantId,
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$scenarioType,
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$stepId,
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$localPath,
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$fileName,
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$fileSize,
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$transcript,
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$duration,
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$gcsUri
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'file_name' => $consultation->file_name,
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'transcript' => $consultation->transcript,
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'duration' => $consultation->duration,
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'formatted_duration' => $consultation->formatted_duration,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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'has_gcs' => ! empty($gcsUri),
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],
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]);
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}
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/**
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* 첨부파일 업로드
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*/
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public function uploadFile(Request $request): JsonResponse
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{
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$request->validate([
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'tenant_id' => 'required|integer|exists:tenants,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'file' => 'required|file|max:20480', // 20MB
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]);
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$tenantId = $request->input('tenant_id');
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$scenarioType = $request->input('scenario_type');
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$stepId = $request->input('step_id');
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// 파일 저장
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$file = $request->file('file');
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$originalName = $file->getClientOriginalName();
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$fileName = now()->format('Ymd_His').'_'.uniqid().'_'.$originalName;
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$path = $file->storeAs("tenant/attachments/{$tenantId}", $fileName, 'local');
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// DB에 저장
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$consultation = SalesConsultation::createFile(
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$tenantId,
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$scenarioType,
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$stepId,
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$path,
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$originalName,
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$file->getSize(),
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$file->getMimeType()
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'file_name' => $consultation->file_name,
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'file_size' => $consultation->file_size,
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'formatted_file_size' => $consultation->formatted_file_size,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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],
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]);
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}
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/**
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* 파일 삭제
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*/
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public function deleteFile(int $fileId, Request $request): JsonResponse
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{
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return $this->destroy($fileId, $request);
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}
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/**
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* 오디오 파일 다운로드
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*/
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public function downloadAudio(int $consultationId, GoogleCloudStorageService $gcs): BinaryFileResponse|RedirectResponse
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{
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$consultation = SalesConsultation::findOrFail($consultationId);
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if ($consultation->consultation_type !== 'audio') {
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abort(400, '오디오 파일이 아닙니다.');
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}
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// GCS에 저장된 경우 서명된 URL로 리다이렉트
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if ($consultation->gcs_uri) {
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$objectName = str_replace('gs://'.$gcs->getBucketName().'/', '', $consultation->gcs_uri);
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$signedUrl = $gcs->getSignedUrl($objectName, 60);
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if ($signedUrl) {
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return redirect()->away($signedUrl);
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}
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}
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// 로컬 파일 다운로드
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$localPath = Storage::disk('local')->path($consultation->file_path);
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if (! file_exists($localPath)) {
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abort(404, '파일을 찾을 수 없습니다.');
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}
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$extension = pathinfo($consultation->file_name, PATHINFO_EXTENSION) ?: 'webm';
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$mimeTypes = [
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'webm' => 'audio/webm',
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'wav' => 'audio/wav',
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'mp3' => 'audio/mpeg',
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'ogg' => 'audio/ogg',
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'm4a' => 'audio/mp4',
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];
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$contentType = $mimeTypes[$extension] ?? 'audio/webm';
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$downloadFileName = '상담녹음_'.$consultation->created_at->format('Ymd_His').'.'.$extension;
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return response()->download($localPath, $downloadFileName, [
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'Content-Type' => $contentType,
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]);
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}
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/**
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* 첨부파일 다운로드
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*/
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public function downloadFile(int $consultationId): BinaryFileResponse
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{
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$consultation = SalesConsultation::findOrFail($consultationId);
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if ($consultation->consultation_type !== 'file') {
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abort(400, '첨부파일이 아닙니다.');
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}
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$localPath = Storage::disk('local')->path($consultation->file_path);
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if (! file_exists($localPath)) {
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abort(404, '파일을 찾을 수 없습니다.');
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}
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return response()->download($localPath, $consultation->file_name);
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}
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// ========================================
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// Prospect(가망고객) 관련 메서드
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// ========================================
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/**
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* 가망고객 상담 기록 목록 (HTMX 부분 뷰)
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*/
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public function prospectIndex(int $prospectId, Request $request): View
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{
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$prospect = TenantProspect::findOrFail($prospectId);
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$scenarioType = $request->input('scenario_type', 'sales');
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$stepId = $request->input('step_id');
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$consultations = SalesConsultation::getByProspectAndType($prospectId, $scenarioType, $stepId);
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return view('sales.modals.consultation-log', [
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'prospect' => $prospect,
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'isProspect' => true,
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'consultations' => $consultations,
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'scenarioType' => $scenarioType,
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'stepId' => $stepId,
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]);
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}
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/**
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* 가망고객 텍스트 상담 기록 저장
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*/
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public function prospectStore(Request $request): JsonResponse
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{
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$request->validate([
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'prospect_id' => 'required|integer|exists:tenant_prospects,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'content' => 'required|string|max:5000',
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]);
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$consultation = SalesConsultation::createTextByProspect(
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$request->input('prospect_id'),
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$request->input('scenario_type'),
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$request->input('step_id'),
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$request->input('content')
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'content' => $consultation->content,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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],
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]);
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}
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/**
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* 가망고객 음성 파일 업로드
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*/
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public function prospectUploadAudio(Request $request, GoogleCloudStorageService $gcs): JsonResponse
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{
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$request->validate([
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'prospect_id' => 'required|integer|exists:tenant_prospects,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'audio' => 'required|file|mimes:webm,mp3,wav,ogg|max:51200',
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'transcript' => 'nullable|string|max:10000',
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'duration' => 'nullable|integer',
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]);
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$prospectId = $request->input('prospect_id');
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$scenarioType = $request->input('scenario_type');
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$stepId = $request->input('step_id');
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$transcript = $request->input('transcript');
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$duration = $request->input('duration');
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$file = $request->file('audio');
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$fileName = 'audio_'.now()->format('Ymd_His').'_'.uniqid().'.'.$file->getClientOriginalExtension();
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$localPath = $file->storeAs("prospect/consultations/{$prospectId}", $fileName, 'local');
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$fileSize = $file->getSize();
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$gcsUri = null;
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$maxLocalSize = 10 * 1024 * 1024;
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if ($fileSize > $maxLocalSize && $gcs->isAvailable()) {
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$gcsObjectName = "consultations/prospect/{$prospectId}/{$scenarioType}/{$fileName}";
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$localFullPath = Storage::disk('local')->path($localPath);
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$gcsUri = $gcs->upload($localFullPath, $gcsObjectName);
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}
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$consultation = SalesConsultation::createAudioByProspect(
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$prospectId,
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$scenarioType,
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$stepId,
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$localPath,
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$fileName,
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$fileSize,
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$transcript,
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$duration,
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$gcsUri
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'file_name' => $consultation->file_name,
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'transcript' => $consultation->transcript,
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'duration' => $consultation->duration,
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'formatted_duration' => $consultation->formatted_duration,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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'has_gcs' => ! empty($gcsUri),
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],
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]);
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}
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/**
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* 가망고객 첨부파일 업로드
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*/
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public function prospectUploadFile(Request $request): JsonResponse
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{
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$request->validate([
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'prospect_id' => 'required|integer|exists:tenant_prospects,id',
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'scenario_type' => 'required|in:sales,manager',
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'step_id' => 'nullable|integer',
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'file' => 'required|file|max:20480',
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]);
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$prospectId = $request->input('prospect_id');
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$scenarioType = $request->input('scenario_type');
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$stepId = $request->input('step_id');
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$file = $request->file('file');
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$originalName = $file->getClientOriginalName();
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$fileName = now()->format('Ymd_His').'_'.uniqid().'_'.$originalName;
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$path = $file->storeAs("prospect/attachments/{$prospectId}", $fileName, 'local');
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$consultation = SalesConsultation::createFileByProspect(
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$prospectId,
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$scenarioType,
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$stepId,
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$path,
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$originalName,
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$file->getSize(),
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$file->getMimeType()
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);
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$consultation->load('creator');
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return response()->json([
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'success' => true,
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'consultation' => [
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'id' => $consultation->id,
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'type' => $consultation->consultation_type,
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'file_name' => $consultation->file_name,
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'file_size' => $consultation->file_size,
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'formatted_file_size' => $consultation->formatted_file_size,
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'created_by_name' => $consultation->creator->name,
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'created_at' => $consultation->created_at->format('Y-m-d H:i'),
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],
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]);
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}
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}
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